Greetings everyone,
I am experiencing a strange issue where I am able to view my profile using a link, but when I try to access it through the https://wordpress.com/log-in/ link, it says that the user does not exist. However, I can see that I am logged in on the page and my email is correct, which I have double-checked. I have tried using both Firefox and Chrome and cleared the cache, but the issue persists.
Additionally, the Jetpack from my website virexbuster.de dashboard states that there have been 98,601 blocked malicious login attempts, indicating that I may be facing a security issue.
Any help would be appreciated. Thank you.
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To resolve the issue of a disappeared WordPress admin account, you can follow these steps:
1. Log into your hosting account and check if the admin account still exists in the database by using the database management tool, such as PHPMyAdmin. Go to wp_users table to verify if the username is still present.
2. If the admin account is not present, create a new account with admin privileges. Log in with another admin account, go to “Users” in the WordPress dashboard, and create a new account with admin privileges. Ensure using a strong password.
3. If the admin account is still in the database, click on the “Lost your password?” link on the login page to reset your password. You will receive an email from WordPress with instructions on how to reset your password.
4. If resetting your password fails, disable all plugins and switch to a default WordPress theme like Twenty Twenty-One. This can help identify compatibility issues between your plugins and theme.
5. As a last resort, download a fresh copy of WordPress and replace the wp-admin and wp-includes folders on your server. Make sure to back up your site files and database before proceeding.
If none of the above steps work, reach out to the WordPress support team or your hosting provider for further assistance.